New technologies have changed the behavior of users. Today we are all less patient to wait for a problem to be resolved. The solution has to be immediate and IT management has to be fast enough to respond to user demands. For this reason (and many other reasons!) it comes the term AIOPS: Artificial Intelligence for IT Operations. This new form of IT management allows for a move away from isolated management of operations and provides intelligent insights that promote automation and collaboration for continuous improvement. In today’s article, we covered the great benefits of AIOPS in IT management.
Problem Cause Analysis
AIOps solutions help IT teams quickly understand the cause of a problem affecting a particular service or set of services and contextualize relevant information so that the most appropriate remediation can be performed.
Algorithm Reduction and Correlation
AIOPS eliminates redundant alerts and automatically correlates related alerts to improve critical problem detection and expedite resolution.
Problem prevention through smart alerts
AIOps solutions can generate alerts based on abnormal scenario values (anomaly detection). Algorithms learn from tool data and identify events that do not conform to a previously established standard.
Through the smart insights generated, AIOps solutions drive processes in automation and collaboration tools to provide faster problem correction.
Predictive Capacity Identification
AIOps solutions prevent (or at least greatly decrease) service disruptions and reduce waste by discovering underutilized capacity in hybrid infrastructures.
Datacenter Team and Group Agility
AIOps provides each functional IT group with relevant data and insights as it has the ability to learn which analytics data to show to each group.